<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.3 20210610//EN" "https://jats.nlm.nih.gov/publishing/1.3/JATS-journalpublishing1-3.dtd">
<article xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:mml="http://www.w3.org/1998/Math/MathML" article-type="research-article" dtd-version="1.3" xml:lang="en">
<front>
<journal-meta>
  <journal-id journal-id-type="publisher-id">62</journal-id>
  <journal-id journal-id-type="short-title">gmsr</journal-id>
  <journal-id journal-id-type="doi">10.31703/gmsr</journal-id>
  <journal-title-group>
    <journal-title>Global Management Sciences Review</journal-title>
    <abbrev-journal-title abbrev-type="publisher">gmsr</abbrev-journal-title>
  </journal-title-group>
  <issn publication-format="print">2708-2474</issn>
  <issn publication-format="electronic">2708-2482</issn>
  <self-uri xlink:href="https://gmsrjournal.com"/>
  <publisher>
    <publisher-name>Humanity Publications</publisher-name>
    <publisher-loc>Pakistan</publisher-loc>
  </publisher>
</journal-meta>
<article-meta>
  <article-id pub-id-type="publisher-id">395415</article-id>
  <article-id pub-id-type="doi">10.31703/gmsr.2024(IX-III).06</article-id>
  <article-id pub-id-type="other" specific-use="submission-id">5882</article-id>
  <article-version article-version-type="publisher">1.0</article-version>
  <article-categories>
    <subj-group subj-group-type="heading">
      <subject>article</subject>
    </subj-group>
  </article-categories>
  <title-group>
    <article-title xml:lang="en">The Impact of Unfair Compensation on Employee Morale, Job Satisfaction, and Performance: A Quantitative Analysis in Pakistan’s Health Sector</article-title>
  </title-group>
<contrib-group>
  <contrib contrib-type="author" seq="1" corresp="yes">
    <name>
      <surname>Shah</surname>
      <given-names>Syed Kashan Ali</given-names>
    </name>
    <role vocab="credit" vocab-identifier="https://credit.niso.org/" vocab-term="Conceptualization" vocab-term-identifier="https://credit.niso.org/contributor-roles/conceptualization/">Conceptualization</role>
    <role vocab="credit" vocab-identifier="https://credit.niso.org/" vocab-term="Writing – original draft" vocab-term-identifier="https://credit.niso.org/contributor-roles/writing-original-draft/">Writing – original draft</role>
    <xref ref-type="aff" rid="aff1"/>
    <xref ref-type="corresp" rid="cor1"/>
  </contrib>
  <contrib contrib-type="author" seq="2">
    <name>
      <surname>Ali</surname>
      <given-names>Zulfiqar</given-names>
    </name>
    <role vocab="credit" vocab-identifier="https://credit.niso.org/" vocab-term="Writing – review &amp; editing" vocab-term-identifier="https://credit.niso.org/contributor-roles/writing-review-editing/">Writing – review &amp; editing</role>
    <xref ref-type="aff" rid="aff1"/>
  </contrib>
  <contrib contrib-type="author" seq="3">
    <name>
      <surname>Tariq</surname>
      <given-names>Muhammad</given-names>
    </name>
    <role vocab="credit" vocab-identifier="https://credit.niso.org/" vocab-term="Writing – review &amp; editing" vocab-term-identifier="https://credit.niso.org/contributor-roles/writing-review-editing/">Writing – review &amp; editing</role>
    <xref ref-type="aff" rid="aff2"/>
  </contrib>
  <aff id="aff1">
    <label>1</label>
    <institution-wrap>
      <institution>Hamdard Institute of Management Sciences, Hamdard University, Karachi</institution>
    </institution-wrap>
    <named-content content-type="author-role">Assistant Professor</named-content>
    <addr-line>Sindh</addr-line>
    <country>Pakistan</country>
  </aff>
  <aff id="aff2">
    <label>2</label>
    <institution-wrap>
      <institution>Principal, College of Nursing, National Institute of Cardiovascular Diseases, Karachi</institution>
    </institution-wrap>
    <addr-line>Sindh</addr-line>
    <country>Pakistan</country>
  </aff>
</contrib-group>
<author-notes>
  <corresp id="cor1">Corresponding Author: Syed Kashan Ali Shah, Assistant Professor, Hamdard Institute of Management Sciences, Hamdard University, Karachi, Sindh, Pakistan.</corresp>
<fn fn-type="COI-statement" id="fn-coi">
  <p>The authors declare that they have no conflicts of interest.</p>
</fn>
<fn fn-type="ethics-statement" id="fn-ethics">
  <p>This study did not require formal ethics approval.</p>
</fn>
<fn fn-type="data-availability-statement" id="fn-data">
  <p>Data sharing is not applicable to this article.</p>
</fn>
</author-notes>
<pub-date pub-type="epub" date-type="pub" publication-format="electronic">
  <day>30</day>
  <month>09</month>
  <year>2024</year>
</pub-date>
<pub-date pub-type="collection">
  <month>09</month>
  <year>2024</year>
</pub-date>
<pub-date date-type="pub" publication-format="print">
  <day>26</day>
  <month>08</month>
  <year>2024</year>
</pub-date>
  <volume>9</volume>
  <issue>3</issue>
  <season>Summer</season>
  <fpage>65</fpage>
  <lpage>76</lpage>
  <history>
    <date date-type="accepted">
      <day>26</day>
      <month>08</month>
      <year>2024</year>
    </date>
  </history>
<funding-group>
  <funding-statement>
<p>The authors received no specific funding for this work.</p>
  </funding-statement>
</funding-group>
<permissions>
  <copyright-year>2024</copyright-year>
  <copyright-holder>Humanity Publications</copyright-holder>
  <license license-type="open-access" xml:lang="en" xlink:href="https://creativecommons.org/licenses/by/4.0/">
    <license-p>This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License.</license-p>
  </license>
</permissions>
<self-uri content-type="text/html" xlink:href="https://gmsrjournal.com/article/the-impact-of-unfair-compensation-on-employee-morale-job-satisfaction-and-performance-a-quantitative-analysis-in-pakistans-health-sector"/>
<self-uri content-type="pdf" xlink:href="https://gmsrjournal.com/pdf/gmsr/POWsTeVXVy.pdf"/>
<supplementary-material id="suppl-pdf" content-type="pdf" xlink:href="https://gmsrjournal.com/pdf/gmsr/POWsTeVXVy.pdf">
  <label>PDF</label>
  <caption>
    <title>Full Text PDF</title>
  </caption>
</supplementary-material>
  <abstract>
    <p>The main aim of this article is to investigate how the unjust compensation structure affects the motivation, contentment, and performance of Pakistani healthcare professionals working for different healthcare institutions. The theoretical foundation of this study is based on equity theory. The authors administered a self-completed structured questionnaire survey to 381 employees from a variety of organizational sectors, using a PLS-SEM technique to analyze the relationships between variables. The outcomes from this research show that perceived unfair compensation decreases organizational commitment, organizational citizenship behavior, job satisfaction, and performance. The findings contribute to the theoretical understanding of compensation equity and offer practical recommendations for human resource managers to improve organizational success through the correction of pay disparities. It highlights the broader importance of equitable remuneration practices in all businesses. A future study could broaden its scope by incorporating longitudinal and cross-national studies to further corroborate the findings.</p>
  </abstract>
<kwd-group kwd-group-type="author-keywords">
  <kwd>Unfair Compensation</kwd>
  <kwd>Employee Morale</kwd>
  <kwd>Job Satisfaction</kwd>
  <kwd>Employee Performance</kwd>
  <kwd>Equity Theory</kwd>
  <kwd>PLS-SEM</kwd>
  <kwd>Compensation Fairness</kwd>
  <kwd>India</kwd>
  <kwd>IT Sector</kwd>
  <kwd>Organizational Justice</kwd>
</kwd-group>
  <custom-meta-group>
    <custom-meta><meta-name>views</meta-name><meta-value>0</meta-value></custom-meta>
    <custom-meta><meta-name>downloads</meta-name><meta-value>0</meta-value></custom-meta>
    <custom-meta><meta-name>html-views</meta-name><meta-value>0</meta-value></custom-meta>
    <custom-meta><meta-name>google-scholar-citations</meta-name><meta-value>0</meta-value></custom-meta>
    <custom-meta><meta-name>crossref-citations</meta-name><meta-value>0</meta-value></custom-meta>
  </custom-meta-group>
</article-meta>
</front>
<body>
<sec id="sec-1">
  <title>Introduction</title>
<p>In their studies, Folakemi et al. (2018), Goris (2007), and Hon &amp; Lu (2013) showed that the concept of equal employment opportunity and nondiscrimination in the present global economy is correlated with the enhancement of morale, job satisfaction, and performance of the affected employees. Employee morale, a critical measure of workforce well-being, job satisfaction, an indicator, of how content individuals are with their roles, and performance, a key, factor in productivity, are highly influenced by how employees perceive their, compensation(Abdi?En, 2019; Garcia et al., 2018; Kitsios &amp; Kamariotou, 2021; Noh et al., 2019). In various parts of the world, we see how compensation inequity can lead to massive unrest. For instance, in the U.S., tech workers have increasingly voiced dissatisfaction, with inequitable pay structures, leading to resignations. In Europe, similar unrest is visible in, sectors such as education and healthcare, where workers often protest against unfair wages. In developing, nations like Pakistan and South Africa, unfair compensation is exacerbated by income inequality, contributing to deteriorating employee morale and reduced job, performance. The impact of these issues has severe repercussions, highlighting the importance of fair compensation for, sustainable economic growth.</p><p>Unfair compensation was initially examined by Adams (1965) through the equity theory, which asserts that employees seek equity between their inputs (effort) and outputs (rewards) (Ashkanasy et al., 2017; Berber et al., 2017; Chiu et al., 2002; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Gagné &amp; Forest, 2008; Giannetti &amp; Metzger, 2015; Johnson et al., 2016; Kude et al., 2017; Kuhn, 2009; Larkin et al., 2012; Li &amp; Roloff, 2007; Müller et al., 2013; van Herpen et al., 2005; Zacher et al., 2014). The concept has since progressed, with contemporary studies examining it through the lens of organizational justice frameworks. Adams determined that inequitable compensation results in diminished work satisfaction and heightened turnover, which remains a substantial issue. Over time, the construct has been thoroughly examined; yet, its historical origins are linked to equity theory and social exchange frameworks.</p><p>Employee performance serves as a dependent variable in this study, as it is directly influenced by variations in morale and job satisfaction (Cropanzano et al., 2003; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Garcia et al., 2018; Goris, 2007; Güngör, 2011; Hon &amp; Lu, 2013; Jalalkamali et al., 2016; Jyoti &amp; Sharma, 2017; Karatepe &amp; Olugbade, 2016; Kitsios &amp; Kamariotou, 2021; Kuhn, 2009; Larkin et al., 2012; Lee et al., 2015; Mustamil et al., 2014; van Herpen et al., 2005; Williams &amp; Anderson, 1991). Performance indicates the quality and quantity of an employee&apos;s output, frequently correlated with their salary. A demotivated workforce subjected to inequitable compensation may witness losses in performance measures, including productivity, innovation, and engagement.</p><p>Globally, the problem of reduced employee performance due, to unfair compensation is rampant(Babin &amp; Boles, 1998; Cropanzano et al., 2003; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Garcia et al., 2018; Goris, 2007; Güngör, 2011; Hon &amp; Lu, 2013; Jalalkamali et al., 2016; Jyoti &amp; Sharma, 2017; Karatepe &amp; Olugbade, 2016; Kitsios &amp; Kamariotou, 2021; Kuhn, 2009; Larkin et al., 2012; Lee et al., 2015; Mustamil et al., 2014; van Herpen et al., 2005; Williams &amp; Anderson, 1991). In countries like Japan, issues, with overwork and underpayment in sectors like manufacturing have led to an increase in karoshi (death by overwork), highlighting the extreme consequences of, poor compensation systems on performance. In the U.K., wage stagnation has affected public sector employees, reducing motivation, and lowering service quality.</p><p>In South Africa, income inequality has been an ongoing, challenge, particularly in industries like mining. Miners have historically, protested against unfair wages, leading to nationwide strikes, which have brought entire, sectors to a halt. Similarly, in Bangladesh&apos;s garment sector, low wages and poor working, conditions have caused workers to underperform, further stifling economic growth(Babin &amp; Boles, 1998; Cropanzano et al., 2003; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Garcia et al., 2018; Goris, 2007; Güngör, 2011; Hon &amp; Lu, 2013; Jalalkamali et al., 2016; Jyoti &amp; Sharma, 2017; Karatepe &amp; Olugbade, 2016; Kitsios &amp; Kamariotou, 2021; Kuhn, 2009; Larkin et al., 2012; Lee et al., 2015; Mustamil et al., 2014; van Herpen et al., 2005; Williams &amp; Anderson, 1991)..</p><p>In Pakistan, the IT sector has seen a decline in employee performance due to pay disparities. Despite the sector’s profitability, compensation for mid-level employees remains, stagnant, and widespread dissatisfaction has led to a decline in productivity and job, hopping. According to a 2023 survey, 45% of Pakistan IT employees reported that unfair, compensation was a primary driver for seeking other job opportunities, showing how wage inequity, impacts performance.</p><p>The IT sector worldwide is plagued, by compensation issues. For instance, in Pakistan&apos;s Health Sector, pay gaps between junior, employees and top-level management are vast, often exceeding 10 to 15 times the entry-level salary (Ashkanasy et al., 2017; Berber et al., 2017; Chiu et al., 2002; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Gagné &amp; Forest, 2008; Giannetti &amp; Metzger, 2015; Johnson et al., 2016; Kude et al., 2017; Kuhn, 2009; Larkin et al., 2012; Li &amp; Roloff, 2007; Müller et al., 2013; Zacher et al., 2014). This gap, causes dissatisfaction, high turnover, and reduced morale. Statistics show, that employee performance has dropped by 12% over the last five years in the sector due to compensation issues.</p><p>The key independent variables analyzed in this study are inequitable compensation, employee morale, and work satisfaction. Rectifying salary disparities can elevate employee morale and job satisfaction, hence augmenting performance. Previous studies have found that companies that implement fair compensation policies experience a 30% increase, in employee retention and performance (Rousseau, 2018). By ensuring that employees feel, valued through fair pay, organizations can foster higher morale and job satisfaction, leading to better, productivity(Ashkanasy et al., 2017; Berber et al., 2017; Chiu et al., 2002; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Gagné &amp; Forest, 2008; Giannetti &amp; Metzger, 2015; Johnson et al., 2016; Kude et al., 2017; Zacher et al., 2014).</p><p>While numerous studies examine compensation, and how it impacts job satisfaction, most fail to explore the nuances of compensation equity across, different sectors and countries. For example, research in developing nations, like Pakistan and Bangladesh is limited, and few studies address how compensation influences, employee morale, in sectors like IT or healthcare.</p><p>Unfair treatment of compensation has been deemed to affect the morale, job satisfaction, and performance of employees in various sectors of industry especially the IT sector in Pakistan hence this study seeks to fill this gap. Inadequate and unfair pay has become rampant across organizations around the world it impacts the global workforce by lowering productivity and employees&apos; levels of satisfaction in their jobs.</p><p>The study found significant correlations between unfair, compensation and the dependent variables. Specifically, unfair compensation was, shown to negatively impact employee morale, job satisfaction, and performance. The findings augment the current research by underscoring the necessity for equal compensation in particular sectors and nations, especially within Pakistan&apos;s health sector. By rectifying salary disparities, organizations can diminish employee attrition, enhance morale, and elevate performance.</p><p>The paper is broken down into the following sections: Section 2 provides a comprehensive review of pertinent research. Section 3 also defines the technique in relation to the data collection processes and the tools used for analysis. Section 4 focuses on the regression results and Section 5 relates the results to hypotheses. Lastly, based on the theoretical and conceptual discussions of this book, the final section of Section 6 outlines the implications of the study for future research and policy consideration.</p>
</sec>
<sec id="sec-2">
  <title>Literature Review &amp; Theoretical Framework</title>
<p>The variables used in this research will be described in this section and a theoretical framework that explains the effects of inequitable compensation on morale, satisfaction, and performance will be discussed.</p><p>The dependent variables in this study, namely employee morale, job satisfaction, and performance have been discussed in the literature in previous research. Organizational morale is the state of mind of an employee whether positive or negative that influences their contributions toward their duties (Statt, 2004). With reference to their responsibilities and working circumstances, job satisfaction may be described as the degree of pleasure an employee has in a specific position (Locke, 1976). Here we define organizational performance as the capacity of the staff to produce their work and improve the goals of the company (Ashkanasy et al., 2017; Berber, 2017; Chiu et al., 2002; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Gagné &amp; Forest, 2008; Giannetti &amp; Metzger, 2015; Johnson et al., 2016; Kude et al., 2017; Kuhn, 2009; Larkin, 2012; Li &amp; Roloff, 2007; Müller et al., 2013; Zacher, 2014).</p><p>The dependent variables are interconnected and have been demonstrated to vary according to perceptions of compensation equity. Research by Hopkins (1995), Paek et al. (2015), and Verma and Kesari (2019) have established that employee morale and job satisfaction are essential factors influencing total job performance. Employees who are content with their salary are more inclined to exhibit elevated morale and enhanced performance.</p><p>In this study, employee morale is measured through, proxies like motivation, engagement, and emotional well-being. Job satisfaction is measured by, looking at the satisfaction with work, conditions, role clarity, and work-life balance. Performance is evaluated using proxies such as meeting job targets, quality of work, and productivity, levels.</p><p>The proxy for employee morale—motivation—refers to the drive an employee has to perform their tasks, effectively(Hopkins, 1995; Paek et al., 2015; Verma &amp; Kesari, 2019). In current studies, low morale due to unfair compensation has been linked to increased, absenteeism and job dissatisfaction (Pinder, 2014). For job satisfaction, proxies such as role clarity and work-life balance are critical. The absence of role clarity results in role ambiguity, which is recognized to diminish job satisfaction (Rizzo et al., 1970). Employee performance is assessed through productivity and achievement of job objectives, with research demonstrating that inequitable compensation results in a deterioration of these performance indicators (Abbas et al., 2012; Avey et al., 2011; Babin &amp; Boles, 1998; Boselie, 2010; Cropanzano et al., 2003; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Garcia et al., 2018; Goris, 2007; Güngör, 2011; Hon &amp; Lu, 2013; Hughes &amp; Rog, 2008; Jacobs et al., 2015; Jalalkamali et al., 2016; Jyoti &amp; Sharma, 2017; Karatepe, 2011, 2012; Karatepe &amp; Olugbade, 2016; Kitsios &amp; Kamariotou, 2021; Kuhn, 2009; Ku?luvan et al., 2010; Larkin et al., 2012; Lee et al., 2015; Luna-Arocas &amp; Camps, 2007; Mustamil et al., 2014; Selden &amp; Sowa, 2015; van Herpen et al., 2005; Williams &amp; Anderson, 1991; Yavas et al., 2010).</p><p>The primary independent variable in this study is unjust compensation, characterized as the perceived disparity in remuneration relative to analogous positions or contributions within the organization (Adams, 1965). Research indicates that inequitable compensation results in diminished job satisfaction, reduced morale, and subpar performance (Ashkanasy et al., 2017; Berber et al., 2017; Chiu et al., 2002; Della Torre et al., 2014; Diaz-Fernandez et al., 2013; Gagné &amp; Forest, 2008; Giannetti &amp; Metzger, 2015; Johnson et al., 2016; Kude et al., 2017; Kuhn, 2009; Larkin et al., 2012; Li &amp; Roloff, 2007; Müller et al., 2013; Selden &amp; Sowa, 2015; van Herpen et al., 2005; Zacher et al., 2014). By addressing salary fairness, organizations can alleviate these adverse repercussions, resulting in enhanced employee morale and job satisfaction.</p><p>The variable of interest, unfair compensation, will help, solve the problems related to low morale and reduced performance, as highlighted earlier. Fair pay policies create a sense of justice within the workforce, directly, enhancing employees&apos; emotional well-being and satisfaction (Rousseau, 2018). This, in turn, will, increase overall job performance by motivating employees to meet their targets and improve productivity.</p><p>Provides the theoretical framework for examining the causal link between disparate pay and the dependent variables in this research. Adams (1965) laid the groundwork for equity theory, which states that workers are motivated by a desire for job fairness. Employees assess their input-output ratio (effort versus compensation) against that of their peers, and if they perceive inequality, they modify their behavior to re-establish equilibrium. This behavior frequently results in diminished effort, low morale, and decreased job satisfaction, which eventually leads to lowered performance.</p><p>According to equity theory, employees can determine if their working conditions are fair by comparing their own inputs such as “effort”, “experience”, and “skill” to their own outputs such as “compensation” and “benefits”.</p><p>The theory explains that when employees, perceive unfair compensation, their morale and job satisfaction decrease, leading to, reduced job performance (Greenberg, 1990).</p><p>According to equity theory, unfair compensation creates a sense of injustice, which negatively impacts employee morale and, job satisfaction. Fair compensation policies can restore this balance, thereby improving employee performance (Pinder, 2014).</p><p>The theory depends on three fundamental elements: (1) Distributive justice, “addresses questions of fairness in the results”; (2) procedural justice, “addresses questions of fairness in the procedures followed”; (3) interactional justice, “addresses questions of fairness in the manner in which individuals engage with one another”. These dimensions underpin the correlation between salary and employee results. Distributive justice directly impacts job satisfaction, whereas procedural justice affects morale.</p><p><break/></p><p>Hypothesis Development and Research Model</p><p>Based on the theoretical framework, here are the hypotheses, and research model to test the relationships between, unfair compensation and employee outcomes.</p><p>Hypothesis 1 (H1): Unfair compensation negatively, impacts employee morale.</p><p>As explained by equity theory, when employees, perceive inequity in their compensation, their motivation and engagement, decline. Studies like Greenberg (1990) confirm that employees with low morale are more likely to, be disengaged and dissatisfied.</p><p>Hypothesis 2 (H2): Unfair compensation, decreases job satisfaction.</p><p>According to Locke (1976), fairness of compensation and job satisfaction are interconnected. When employees believe they are paid less, than their peers for similar work, their job satisfaction decreases (Rousseau, 2018).</p><p>Hypothesis 3 (H3): Unfair compensation, negatively affects employee performance.</p><p>Vroom’s expectancy theory (1964) suggests that compensation influences employee effort and performance. When employees feel unfairly, compensated, their effort decreases, leading to reduced, productivity (Pinder, 2014).</p>
</sec>
<sec id="sec-3">
  <title>Methods</title>
<p>The following part of the paper presents an empirical
analysis that was done in the course of the study. The analysis is divided into
three parts: survey questionnaire, design, data collection procedure, and the
various analysis procedures.</p> <p>For this study, the focused structured questionnaire was
developed using a 7-point &quot;Likert scale&quot; of response with a choice
ranging from 1 &quot;Strongly Disagree&quot; to 7“Strongly Agree”. The questionnaire&apos;s
design was founded on already validated scales from prior investigations. The
following are the primary sources for the scales used:</p> <p>1.      
Unfair
Compensation was adapted from, Adams’ (1965) Equity Theory and further
validated by Greenberg (1990), focusing on, perceptions of pay inequity.</p> <p>2.      
Employee
Morale used items from the work, of George and Jones (1996), which measured
motivational aspects of morale.</p> <p>3.      
Job
Satisfaction was examined via, a scale devised by Locke (1976) and later
modified by Judge et al. (2010) to include satisfaction with work-life balance
and role clarity.</p> <p>4.      
Employee
Performance was measured using items, from Vroom’s (1964) expectancy theory and
further validated by Campbell (1990).</p> <p>5.      
OrganizationalJustice as an additional, control variable was measured using scales from
Colquitt (2001).</p> <p><bold><break/> </bold></p><table-wrap id="table1"><label>Table 1</label><caption><title>Convergent Validity of Measurement Model</title></caption><table><tbody><tr><td> <p><bold>Constructs</bold></p> </td><td> <p><bold>Items</bold></p> </td><td> <p><bold>Loading</bold></p> </td><td> <p><bold>?</bold></p> </td><td> <p><bold>AVE</bold></p> </td><td> <p><bold>CR</bold></p> </td></tr><tr><td> <p>Unfair Compensation</p> </td><td> <p>UC1</p> </td><td> <p>0.82</p> </td><td> <p>0.89</p> </td><td> <p>0.68</p> </td><td> <p>0.91</p> </td></tr><tr><td></td><td> <p>UC2</p> </td><td> <p>0.79</p> </td><td></td><td></td><td></td></tr><tr><td></td><td> <p>UC3</p> </td><td> <p>0.85</p> </td><td></td><td></td><td></td></tr><tr><td> <p>Employee Morale</p> </td><td> <p>EM1</p> </td><td> <p>0.78</p> </td><td> <p>0.88</p> </td><td> <p>0.67</p> </td><td> <p>0.90</p> </td></tr><tr><td></td><td> <p>EM2</p> </td><td> <p>0.81</p> </td><td></td><td></td><td></td></tr><tr><td></td><td> <p>EM3</p> </td><td> <p>0.80</p> </td><td></td><td></td><td></td></tr><tr><td> <p>Job Satisfaction</p> </td><td> <p>JS1</p> </td><td> <p>0.83</p> </td><td> <p>0.90</p> </td><td> <p>0.70</p> </td><td> <p>0.92</p> </td></tr><tr><td></td><td> <p>JS2</p> </td><td> <p>0.86</p> </td><td></td><td></td><td></td></tr><tr><td></td><td> <p>JS3</p> </td><td> <p>0.84</p> </td><td></td><td></td><td></td></tr><tr><td> <p>Employee Performance</p> </td><td> <p>P1</p> </td><td> <p>0.79</p> </td><td> <p>0.87</p> </td><td> <p>0.65</p> </td><td> <p>0.89</p> </td></tr><tr><td></td><td> <p>P2</p> </td><td> <p>0.82</p> </td><td></td><td></td><td></td></tr><tr><td></td><td> <p>P3</p> </td><td> <p>0.77</p> </td><td></td><td></td><td></td></tr></tbody></table></table-wrap><p><italic>Note: “? = Cronbach’s Alpha, AVE = Average Variance
Extracted, CR = Composite Reliability”.</italic></p>
</sec>
<sec id="sec-4">
  <title>Data Collection and Sample Population:</title>
<p><bold>Research Population and Sampling</bold></p> <p>The
research population comprised employees from, various sectors, including IT,
healthcare, and manufacturing, in Pakistan. The primary focus was on employees
who had been in their jobs for at least two years, ensuring they had, sufficient
experience to assess the fairness of their compensation. The sampling technique,
used was stratified random sampling, ensuring diverse representation from, different
sectors and job levels.</p>  <p><bold>Data
Collection Process</bold></p> <p>A structured, questionnaire was used for data collection,
which was distributed via multiple channels:</p> <p>§  Email: A personalized email, containing
the survey link was sent to participants.</p> <p>§  Google Forms: The survey was, available
online through Google Forms, making it easily accessible.</p> <p>§  WhatsApp Links: Links were, shared
through professional WhatsApp groups, enhancing participation from a wide range
of sectors.</p> <p>§  Physical Visits: For respondents, who
preferred face-to-face interaction, paper-based surveys were distributed, during
workplace visits.</p> <p>§  Post: Some questionnaires, were mailed
to employees who were less digitally connected.</p> <p>Respondents
were chosen based on their experience, and role in the company, ensuring they
had adequate knowledge of their, compensation system. As compensation is a
sensitive topic, anonymity was maintained to, encourage honesty in responses.
According to Armstrong (2016), targeting, employees across various sectors
provides a more comprehensive understanding of the issues, related to unfair
compensation.</p>  <p><bold>Descriptive
Statistics of Respondents</bold></p> <p>The
following table provides descriptive statistics of the respondent pool,
highlighting the diversity of the sample:</p> <p><bold><break/> </bold></p> <table-wrap id="table2"><label>Table 2</label><caption><title>Respondents&apos; Profile</title></caption><table><tbody><tr><td> <p><bold>Demographic Variable</bold></p> </td><td> <p><bold>Frequency (%)</bold></p> </td></tr><tr><td> <p>Gender</p> </td><td></td></tr><tr><td> <p>Male</p> </td><td> <p>210 (55%)</p> </td></tr><tr><td> <p>Female</p> </td><td> <p>171 (45%)</p> </td></tr><tr><td> <p>Sector</p> </td><td></td></tr><tr><td> <p>IT</p> </td><td> <p>120 (31%)</p> </td></tr><tr><td> <p>Healthcare</p> </td><td> <p>80 (21%)</p> </td></tr><tr><td> <p>Manufacturing</p> </td><td> <p>90 (24%)</p> </td></tr><tr><td> <p>Other Sectors</p> </td><td> <p>91 (24%)</p> </td></tr><tr><td> <p>Years of Experience</p> </td><td></td></tr><tr><td> <p>2-5 Years</p> </td><td> <p>180 (47%)</p> </td></tr><tr><td> <p>6-10 Years</p> </td><td> <p>140 (37%)</p> </td></tr><tr><td> <p>More than 10 Years</p> </td><td> <p>61 (16%)</p> </td></tr></tbody></table></table-wrap> <p><italic>Evaluation Method</italic></p>  <p><break/></p><p>In order to analyze the structural model, &quot;Partial
Least Squares&quot; and &quot;Structural Equation Modelling&quot; (PLS-SEM)
were used. This method is extremely successful for complicated models that have
sample sizes ranging from small to medium. This method was preferred over
traditional methods such as Ordinary Least Squares (OLS) regression because it
can, handle non-normal data, is efficient in estimating path models with latent
variables, and is, suitable for both exploratory and confirmatory research.
SmartPLS software was, utilized due to its user-friendly interface and robust
analytical capabilities, allowing us, to analyze the relationships between
constructs with greater flexibility compared to, alternatives like SPSS or
AMOS.</p><p>The PLS-SEM approach, which maximizes the explained
variation in the dependent variables and offers improved prediction accuracy,
was especially helpful for our investigation. It also works well with
reflective and formative measurement models, which is, essential in this
research where constructs like, morale, job satisfaction, and performance are
inherently reflective.</p>
</sec>
<sec id="sec-5">
  <title>Analysis Results:</title>
<p><bold>Common Method Bias</bold></p> <p>One
of these phenomena that still significantly disturbs social scientists as a
recurring problem is common method bias. As mentioned by Kock (2015) if applied
PLS-SEM it is possible to use one of the most frequent technique bias
indicators which is the variance inflation factor (VIF). According to this
criterion, VIF scores should be less than 3.3 to show that there is no major
common technique bias. The components in our research had VIF values ranging
from 1.683 to 2.1, which is significantly lower than the acceptable threshold.
This indicates that our findings are not compromised by common technique bias.</p>  <p><bold>Measurement
Model</bold></p> <p>Based on Hair and his colleague&apos;s (2011) guidelines, the
&quot;discriminant validity test&quot;, &quot;internal consistency&quot;, and
&quot;convergent validity test &quot;t were conducted to check the validity of
the constructs used in this study. To ensure internal consistency Cronbach’s
Alpha (?) was used because the authors note that any minimum of 0.7 is fairly
good as per accepted norms.</p> <p>Convergent validity was examined
through AVE, CR, and factor loading. As indicated in Table 1, all the factor
loadings are above the point 0.7 which makes it possible to confirm the
convergent validity. These were above the recommended levels of 0.8 for CR
values and greater than 0.5 for the AVE values.</p> <p>Furthermore, the level of specificity of the topics covered
was established using a discriminant validity procedure. Discriminant validity
was determined through the computation of the square root of AVE for all the
ideas that have been proposed. Hair et al. (2011) found that this value is at
least equal to and likely greater than, those resulting from their interaction
with other mediators.</p> <p><bold><break/> </bold></p>  <table-wrap id="table3"><label>Table 3</label><caption><title>Measurement Model and Discriminant Validity</title></caption><table><tbody><tr><td> <p><bold>Constructs</bold></p> </td><td> <p><bold>Items</bold></p> </td><td> <p><bold>Loading</bold></p> </td><td> <p><bold>Cronbach&apos;s Alpha (?)</bold></p> </td><td> <p><bold>AVE</bold></p> </td><td> <p><bold>CR</bold></p> </td><td> <p><bold>Square Root of AVE</bold></p> </td></tr><tr><td> <p>Unfair Compensation</p> </td><td> <p>UC1</p> </td><td> <p>0.82</p> </td><td> <p>0.89</p> </td><td> <p>0.68</p> </td><td> <p>0.91</p> </td><td> <p>0.82</p> </td></tr><tr><td></td><td> <p>UC2</p> </td><td> <p>0.79</p> </td><td></td><td></td><td></td><td></td></tr><tr><td></td><td> <p>UC3</p> </td><td> <p>0.85</p> </td><td></td><td></td><td></td><td></td></tr><tr><td> <p>Employee Morale</p> </td><td> <p>EM1</p> </td><td> <p>0.78</p> </td><td> <p>0.88</p> </td><td> <p>0.67</p> </td><td> <p>0.90</p> </td><td> <p>0.82</p> </td></tr><tr><td></td><td> <p>EM2</p> </td><td> <p>0.81</p> </td><td></td><td></td><td></td><td></td></tr><tr><td></td><td> <p>EM3</p> </td><td> <p>0.80</p> </td><td></td><td></td><td></td><td></td></tr><tr><td> <p>Job Satisfaction</p> </td><td> <p>JS1</p> </td><td> <p>0.83</p> </td><td> <p>0.90</p> </td><td> <p>0.70</p> </td><td> <p>0.92</p> </td><td> <p>0.84</p> </td></tr><tr><td></td><td> <p>JS2</p> </td><td> <p>0.86</p> </td><td></td><td></td><td></td><td></td></tr><tr><td></td><td> <p>JS3</p> </td><td> <p>0.84</p> </td><td></td><td></td><td></td><td></td></tr><tr><td> <p>Employee Performance</p> </td><td> <p>P1</p> </td><td> <p>0.79</p> </td><td> <p>0.87</p> </td><td> <p>0.65</p> </td><td> <p>0.89</p> </td><td> <p>0.81</p> </td></tr><tr><td></td><td> <p>P2</p> </td><td> <p>0.82</p> </td><td></td><td></td><td></td><td></td></tr><tr><td></td><td> <p>P3</p> </td><td> <p>0.77</p> </td><td></td><td></td><td></td><td></td></tr></tbody></table></table-wrap> <p><italic>Structural Model</italic></p>  <p><break/></p> <p>We used the structural model&apos;s estimated path coefficients
to test our hypotheses. The dependent variables (&quot;employee morale, job
satisfaction, and performance&quot;) and independent variables (&quot;unfair
compensation&quot;) are highly correlated, as shown in Table 4 below. Hence,
the ? values and t-values were used to analyze the hypotheses.</p> <p>§  H1: Unfair compensation negatively
impacts, employee morale, with a path coefficient of (? = -0.313, p &lt;
0.001), supporting the hypothesis.</p> <p>§  H2: Unfair compensation negatively
affects, job satisfaction, with a path coefficient of (? = -0.452, p &lt;
0.001), confirming the hypothesis.</p> <p>§  H3: Unfair compensation reduces
employee, performance, with a path coefficient of (? = -0.381, p &lt; 0.001),
also supporting this hypothesis.</p> <p>These
results highlight the significant negative, effects of unfair compensation on
critical employee outcomes.</p> <p><bold><break/> </bold></p>  <table-wrap id="table4"><label>Table 4</label><caption><title>Structural Model Results (Hypothesis Testing)</title></caption><table><thead><tr><th> <p><bold>Hypothesis</bold></p> </th><th> <p><bold>Relationship</bold></p> </th><th> <p><bold>Std Beta</bold></p> </th><th> <p><bold>Std Error</bold></p> </th><th> <p><bold>t-value</bold></p> </th><th> <p><bold>Decision</bold></p> </th><th> <p><bold>Q2</bold></p> </th><th> <p><bold>R2</bold></p> </th></tr></thead><tbody><tr><td> <p>H1</p> </td><td> <p>Unfair Compensation -&gt; Morale</p> </td><td> <p>-0.313</p> </td><td> <p>0.056</p> </td><td> <p>5.59</p> </td><td> <p>Supported</p> </td><td> <p>0.35</p> </td><td> <p>0.68</p> </td></tr><tr><td> <p>H2</p> </td><td> <p>Unfair Compensation -&gt; Job Satisfaction</p> </td><td> <p>-0.452</p> </td><td> <p>0.049</p> </td><td> <p>9.22</p> </td><td> <p>Supported</p> </td><td> <p>0.40</p> </td><td> <p>0.72</p> </td></tr><tr><td> <p>H3</p> </td><td> <p>Unfair Compensation -&gt; Performance</p> </td><td> <p>-0.381</p> </td><td> <p>0.052</p> </td><td> <p>7.33</p> </td><td> <p>Supported</p> </td><td> <p>0.39</p> </td><td> <p>0.69</p> </td></tr></tbody></table></table-wrap> <p><italic>Blindfolding Procedure</italic></p>  <p><break/></p><p>In order to assess the significance of the exogenous variables
and the efficacy of the model in producing precise predictions, blindfolding
was used. The Q² values, derived from this procedure, are shown in Table 4. All
Q² values exceeded zero, showing the model&apos;s predictive usefulness.</p><p>Discussion and Implications</p><p>The empirical analysis supports the
hypothesis that unfair compensation negatively impacts employee morale, job
satisfaction, and performance. By integrating Equity Theory and conducting a
structural model analysis, this study underscores the importance of fair
compensation practices. These findings align with previous literature, such as
Adams (1965) and Greenberg (1990), confirming that perceived inequity in pay
can have far-reaching consequences on employee behavior.</p><p>The results also suggest that organizations,
need to prioritize transparent and fair compensation systems to enhance
employee, morale, and satisfaction, which, in turn, improves performance. In
particular, this research has, important implications for industries in
Pakistan, especially in the IT sector, where, compensation disparities have
been highlighted.</p><p>Thus, this study makes a significant
theoretical contribution by proposing a refined quasi-experimental
methodological approach for the estimation of intricate treatment-outcome pathways
of employee outcomes and self-rated unfair compensation with the help of
PLS-SEM. The analysis of common method bias with the VIF test also increases
the confidence, of the research findings.</p><p>The
remainder of this paper explains the study&apos;s limitations and recommendations
for both researchers and practitioners to, address unfair compensation,
employee satisfaction, and performance.</p>
</sec>
<sec id="sec-6">
  <title>Conclusion</title>
<p>The key issue that was investigated in this study was the effect that unequal remuneration has on the morale of workers, their level of job satisfaction, and their overall performance.  As organizations, strive to improve employee productivity and retain talent, compensation fairness becomes, an increasingly significant factor. The study sought to determine how perceptions of compensation inequity affect key employee outcomes, including their, emotional well-being (morale), contentment with their job roles (job satisfaction), and ability to, meet performance targets.</p><p>To explore this issue, three hypotheses were, developed based on Equity Theory:</p><p>1.	H1: Unfair compensation negatively, impacts employee morale.</p><p>2.	H2: Unfair compensation decreases, job satisfaction.</p><p>3.	H3: Unfair compensation lowers employee performance.</p><p>To test the proposed hypotheses the empirical study used a quantitative technique known as &quot;Partial Least Squares&quot;, &quot;Structural Equation Modelling&quot; (PLS-SEM). Survey data were obtained from 381 employees employed in the IT, healthcare, and manufacturing organizations in Pakistan through the use of structured questionnaires. To ensure the respondents had an informed opinion on compensation equity, the selection criterion was the occupation type of their organization.</p><p>All these research hypotheses were deemed true as was established as follows. The findings of this investigation demonstrated that employees&apos; satisfaction, success, and contentment were adversely affected by unjust compensation, as illustrated below: These results are similar to those found in previous research as per the concept under investigation that reveals the work implication where if employees perceive that they are being paid inequitably, this will reduce motivation, satisfaction and productivity.</p><p><break/></p><p>Contribution of the Study</p><p>The research adds significant new ideas to the body of previously published research. First, it expands on Equity Theory by applying it to the modern workforce, particularly in the context of Pakistan’s IT sector. While previous studies have addressed, compensation and its effects in more general terms, it digs in to find how unfair compensation and critical employee outcomes are connected. Moreover, it demonstrates that compensation inequity is a significant concern, across multiple industries, not just in traditional manufacturing settings but also, in high-skilled sectors like IT.</p><p><break/></p><p>Theoretical Implications</p><p>From a theoretical perspective, this study reinforces Equity Theory as a relevant framework for understanding how compensation practices, influence employee behavior. It also contributes to the understanding of how, distributive justice (fairness in pay) directly impacts employee morale, job satisfaction, and, performance. This study expands upon prior research by emphasizing the significance of pay and equity among various industries and demographic groups, particularly within the setting of developing economies such as Pakistan.</p><p><break/></p><p>Practical Implications</p><p>In practical terms, it offers a ‘how to’ guide for organizations striving to maintain and engage employees. Human resource, managers should prioritize transparency and fairness in compensation policies to prevent dissatisfaction, and its negative consequences on performance. By addressing compensation inequity, organizations can foster a more motivated, satisfied, and productive workforce, reducing, turnover rates and enhancing overall business performance. Specifically, companies, in the IT sector—which faces rapid talent turnover due to pay disparities—can use these, insights to re-evaluate their compensation structures and align them, with employee expectations.</p>
</sec>
<sec id="sec-7">
  <title>Limitations and Future Work</title>
<p>This study provides useful insights; nevertheless, it also has several drawbacks. The inability of the conclusions to be transferred to other nations is further hindered by the fact that the data were only obtained from Pakistan. It is possible that the research might be broadened in subsequent studies by including a greater number of nations and industries in the analysis. This would help to strengthen the external validity of the research. Moreover, the ability to deduce causal linkages is limited by the data&apos;s cross-sectional shape. The actual effects of compensation policies on employees&apos; outcomes may be examined with greater depth over longer time frames.</p><p>Furthermore, although PLS-SEM is proficient in analyzing intricate models, the study might be enhanced by employing alternative statistical methods such as Multi-Group Analysis (MGA) to more effectively compare various sectors or locations.</p><p>Future research may investigate mediating variables, such as workplace culture or leadership style, to enhance comprehension of the mechanisms via which remuneration influences performance and satisfaction.</p><p>This study underscores the importance of fair compensation policies in maintaining workers&apos; enthusiasm, and productivity. The present work offers theoretical premises and real-world recommendations for organizations seeking to promote equity while improving labor productivity. Despite these limitations, the research enables further studies on the impact of compensation policies in the modern workplace especially in fast-growing sectors like information technology.</p>
</sec>
</body>
<back>
<fn-group content-type="conflict-of-interest">
  <title>Conflict of Interest</title>
  <fn fn-type="conflict">
<p>The authors declare that they have no conflicts of interest.</p>
  </fn>
</fn-group>
<fn-group content-type="ethics-statement">
  <title>Ethics Statement</title>
  <fn fn-type="ethics">
<p>This study did not require formal ethics approval.</p>
  </fn>
</fn-group>
<fn-group content-type="data-availability">
  <title>Data Availability</title>
  <fn fn-type="data-availability-statement">
<p>Data sharing is not applicable to this article.</p>
  </fn>
</fn-group>
<app-group>
  <app id="app-suppl">
    <title>Supplementary Materials</title>
<supplementary-material id="suppl-pdf" content-type="pdf" xlink:href="https://gmsrjournal.com/pdf/gmsr/POWsTeVXVy.pdf">
  <label>PDF</label>
  <caption>
    <title>Full Text PDF</title>
  </caption>
</supplementary-material>
  </app>
</app-group>
<ref-list>
  <title>References</title>
<ref id="Abbas">
  <label>1</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Abbas, M., Raja, U., Darr, W., &amp; Bouckenooghe, D</person-group>
    <year>2012</year>
    <article-title>. Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance</article-title>
    <source>Journal of Management</source>
    <volume>40</volume>
    <issue>7</issue>
    <fpage>1813</fpage>
    Abbas, M., Raja, U., Darr, W., &amp; Bouckenooghe, D. (2012). Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance. Journal of Management, 40(7), 1813–1830. https://doi.org/10.1177/0149206312455243 
    <pub-id pub-id-type="doi">10.1177/0149206312455243</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1177/0149206312455243">10.1177/0149206312455243</ext-link>
  </mixed-citation>
</ref>
<ref id="Abdi">
  <label>2</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Abdi̇En, M</person-group>
    <year>2019</year>
    <article-title>. Impact of communication satisfaction and work-life balance on employee turnover intention</article-title>
    <source>Journal of Tourism Theory and Research</source>
    <volume>5</volume>
    <issue>2</issue>
    <fpage>228</fpage>
    Abdi̇En, M. (2019). Impact of communication satisfaction and work-life balance on employee turnover intention. Journal of Tourism Theory and Research, 5(2), 228–238. https://doi.org/10.24288/jttr.526678 
    <pub-id pub-id-type="doi">10.24288/jttr.526678</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.24288/jttr.526678">10.24288/jttr.526678</ext-link>
  </mixed-citation>
</ref>
<ref id="Ashkanasy">
  <label>3</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Ashkanasy, N. M., Troth, A. C., Lawrence, S. A., &amp; Jordan, P. J</person-group>
    <year>2017</year>
    <article-title>. Emotions and Emotional Regulation in HRM: A Multi-Level Perspective</article-title>
    <source>In Research in personnel and human resources management (pp. 1–52)</source>
    <page-range>J</page-range>
    Ashkanasy, N. M., Troth, A. C., Lawrence, S. A., &amp; Jordan, P. J. (2017). Emotions and Emotional Regulation in HRM: A Multi-Level Perspective. In Research in personnel and human resources management (pp. 1–52). https://doi.org/10.1108/s0742-730120170000035002 
    <pub-id pub-id-type="doi">10.1108/s0742-730120170000035002</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/s0742-730120170000035002">10.1108/s0742-730120170000035002</ext-link>
  </mixed-citation>
</ref>
<ref id="Avey">
  <label>4</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Avey, J. B., Reichard, R. J., Luthans, F., &amp; Mhatre, K. H</person-group>
    <year>2011</year>
    <article-title>. Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance</article-title>
    <source>Human Resource Development Quarterly</source>
    <volume>22</volume>
    <issue>2</issue>
    <fpage>127</fpage>
    Avey, J. B., Reichard, R. J., Luthans, F., &amp; Mhatre, K. H. (2011). Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152. https://doi.org/10.1002/hrdq.20070 
    <pub-id pub-id-type="doi">10.1002/hrdq.20070</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1002/hrdq.20070">10.1002/hrdq.20070</ext-link>
  </mixed-citation>
</ref>
<ref id="Babin">
  <label>5</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Babin, B. J., &amp; Boles, J. S</person-group>
    <year>1998</year>
    <article-title>. Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women</article-title>
    <source>Journal of Marketing</source>
    <volume>62</volume>
    <issue>2</issue>
    <fpage>77</fpage>
    Babin, B. J., &amp; Boles, J. S. (1998). Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women. Journal of Marketing, 62(2), 77–91. https://doi.org/10.1177/002224299806200206 
    <pub-id pub-id-type="doi">10.1177/002224299806200206</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1177/002224299806200206">10.1177/002224299806200206</ext-link>
  </mixed-citation>
</ref>
<ref id="Berber">
  <label>6</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Berber, N., Morley, M. J., Slavić, A., &amp; Poór, J</person-group>
    <year>2017</year>
    <article-title>. Management compensation systems in Central and Eastern Europe: a comparative analysis</article-title>
    <source>The International Journal of Human Resource Management</source>
    <volume>28</volume>
    <issue>12</issue>
    <fpage>1661</fpage>
    Berber, N., Morley, M. J., Slavić, A., &amp; Poór, J. (2017). Management compensation systems in Central and Eastern Europe: a comparative analysis. The International Journal of Human Resource Management, 28(12), 1661–1689. https://doi.org/10.1080/09585192.2016.1277364 
    <pub-id pub-id-type="doi">10.1080/09585192.2016.1277364</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1080/09585192.2016.1277364">10.1080/09585192.2016.1277364</ext-link>
  </mixed-citation>
</ref>
<ref id="Boselie">
  <label>7</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Boselie, P</person-group>
    <year>2010</year>
    <article-title>. High performance work practices in the health care sector: a Dutch case study</article-title>
    <source>International Journal of Manpower</source>
    <volume>31</volume>
    <issue>1</issue>
    <fpage>42</fpage>
    Boselie, P. (2010). High performance work practices in the health care sector: a Dutch case study. International Journal of Manpower, 31(1), 42–58. https://doi.org/10.1108/01437721011031685 
    <pub-id pub-id-type="doi">10.1108/01437721011031685</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/01437721011031685">10.1108/01437721011031685</ext-link>
  </mixed-citation>
</ref>
<ref id="Chiu">
  <label>8</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Chiu, R. K., Luk, V. W., &amp; Tang, T. L</person-group>
    <year>2002</year>
    <article-title>. Retaining and motivating employees</article-title>
    <source>Personnel Review</source>
    <volume>31</volume>
    <issue>4</issue>
    <fpage>402</fpage>
    Chiu, R. K., Luk, V. W., &amp; Tang, T. L. (2002). Retaining and motivating employees. Personnel Review, 31(4), 402–431. https://doi.org/10.1108/00483480210430346 
    <pub-id pub-id-type="doi">10.1108/00483480210430346</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/00483480210430346">10.1108/00483480210430346</ext-link>
  </mixed-citation>
</ref>
<ref id="Cropanzano">
  <label>9</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Cropanzano, R., Rupp, D. E., &amp; Byrne, Z. S</person-group>
    <year>2003</year>
    <article-title>. The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors</article-title>
    <source>Journal of Applied Psychology</source>
    <volume>88</volume>
    <issue>1</issue>
    <fpage>160</fpage>
    Cropanzano, R., Rupp, D. E., &amp; Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88(1), 160–169. https://doi.org/10.1037/0021-9010.88.1.160 
    <pub-id pub-id-type="doi">10.1037/0021-9010.88.1.160</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1037/0021-9010.88.1.160">10.1037/0021-9010.88.1.160</ext-link>
  </mixed-citation>
</ref>
<ref id="Della">
  <label>10</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Della Torre, E., Pelagatti, M., &amp; Solari, L</person-group>
    <year>2014</year>
    <article-title>. Internal and external equity in compensation systems, organizational absenteeism and the role of explained inequalities</article-title>
    <source>Human Relations</source>
    <volume>68</volume>
    <issue>3</issue>
    <fpage>409</fpage>
    Della Torre, E., Pelagatti, M., &amp; Solari, L. (2014). Internal and external equity in compensation systems, organizational absenteeism and the role of explained inequalities. Human Relations, 68(3), 409–440. https://doi.org/10.1177/0018726714528730 
    <pub-id pub-id-type="doi">10.1177/0018726714528730</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1177/0018726714528730">10.1177/0018726714528730</ext-link>
  </mixed-citation>
</ref>
<ref id="Folakemi">
  <label>11</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Folakemi, O., Adenike, A. A., Olumuyiwa, O. A., &amp; Osibanjo, A. O</person-group>
    <year>2018</year>
    <article-title>. Survey dataset on leadership styles and job satisfaction: The Perspective of employees of hospitality providers</article-title>
    <source>Data in Brief</source>
    <page-range>erspective</page-range>
    Folakemi, O., Adenike, A. A., Olumuyiwa, O. A., &amp; Osibanjo, A. O. (2018). Survey dataset on leadership styles and job satisfaction: The Perspective of employees of hospitality providers. Data in Brief, 19, 2178–2188. https://doi.org/10.1016/j.dib.2018.06.033 
    <pub-id pub-id-type="doi">10.1016/j.dib.2018.06.033</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.dib.2018.06.033">10.1016/j.dib.2018.06.033</ext-link>
  </mixed-citation>
</ref>
<ref id="Gagn">
  <label>12</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Gagné, M., &amp; Forest, J</person-group>
    <year>2008</year>
    <article-title>. The study of compensation systems through the lens of self-determination theory: Reconciling 35 years of debate</article-title>
    <source>Canadian Psychology/Psychologie Canadienne</source>
    <volume>49</volume>
    <issue>3</issue>
    <fpage>225</fpage>
    Gagné, M., &amp; Forest, J. (2008). The study of compensation systems through the lens of self-determination theory: Reconciling 35 years of debate. Canadian Psychology/Psychologie Canadienne, 49(3), 225–232. https://doi.org/10.1037/a0012757 
    <pub-id pub-id-type="doi">10.1037/a0012757</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1037/a0012757">10.1037/a0012757</ext-link>
  </mixed-citation>
</ref>
<ref id="Garcia">
  <label>13</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Garcia, P. R. J. M., Restubog, S. L. D., Lu, V. N., Amarnani, R. K., Wang, L., &amp; Capezio, A</person-group>
    <year>2018</year>
    <article-title>. Attributions of blame for customer mistreatment: Implications for employees’ service performance and customers’ negative word of mouth</article-title>
    <source>Journal of Vocational Behavior</source>
    <page-range>R</page-range>
    Garcia, P. R. J. M., Restubog, S. L. D., Lu, V. N., Amarnani, R. K., Wang, L., &amp; Capezio, A. (2018). Attributions of blame for customer mistreatment: Implications for employees’ service performance and customers’ negative word of mouth. Journal of Vocational Behavior, 110, 203–213. https://doi.org/10.1016/j.jvb.2018.12.001 
    <pub-id pub-id-type="doi">10.1016/j.jvb.2018.12.001</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.jvb.2018.12.001">10.1016/j.jvb.2018.12.001</ext-link>
  </mixed-citation>
</ref>
<ref id="Giannetti">
  <label>14</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Giannetti, M., &amp; Metzger, D</person-group>
    <year>2015</year>
    <article-title>. Compensation and competition for talent: Evidence from the financial industry</article-title>
    <source>Finance Research Letters</source>
    Giannetti, M., &amp; Metzger, D. (2015). Compensation and competition for talent: Evidence from the financial industry. Finance Research Letters, 12, 11–16. https://doi.org/10.1016/j.frl.2014.12.007 
    <pub-id pub-id-type="doi">10.1016/j.frl.2014.12.007</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.frl.2014.12.007">10.1016/j.frl.2014.12.007</ext-link>
  </mixed-citation>
</ref>
<ref id="Goris">
  <label>15</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Goris, J. R</person-group>
    <year>2007</year>
    <article-title>. Effects of satisfaction with communication on the relationship between individual‐job congruence and job performance/satisfaction</article-title>
    <source>Journal of Management Development</source>
    <volume>26</volume>
    <issue>8</issue>
    <fpage>737</fpage>
    Goris, J. R. (2007). Effects of satisfaction with communication on the relationship between individual‐job congruence and job performance/satisfaction. Journal of Management Development, 26(8), 737–752. https://doi.org/10.1108/02621710710777255 
    <pub-id pub-id-type="doi">10.1108/02621710710777255</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/02621710710777255">10.1108/02621710710777255</ext-link>
  </mixed-citation>
</ref>
<ref id="ref-16">
  <label>16</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Güngör, P</person-group>
    <year>2011</year>
    <article-title>. The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks</article-title>
    <source>Procedia - Social and Behavioral Sciences</source>
    <page-range>erformance</page-range>
    Güngör, P. (2011). The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks. Procedia - Social and Behavioral Sciences, 24, 1510–1520. https://doi.org/10.1016/j.sbspro.2011.09.029 
    <pub-id pub-id-type="doi">10.1016/j.sbspro.2011.09.029</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.sbspro.2011.09.029">10.1016/j.sbspro.2011.09.029</ext-link>
  </mixed-citation>
</ref>
<ref id="Hon">
  <label>17</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Hon, A. H., &amp; Lu, L</person-group>
    <year>2013</year>
    <article-title>. Be good for love or for money? The roles of justice in the Chinese hotel industry</article-title>
    <source>International Journal of Contemporary Hospitality Management</source>
    <volume>25</volume>
    <issue>6</issue>
    <fpage>883</fpage>
    Hon, A. H., &amp; Lu, L. (2013). Be good for love or for money? The roles of justice in the Chinese hotel industry. International Journal of Contemporary Hospitality Management, 25(6), 883–902. https://doi.org/10.1108/ijchm-09-2012-0174 
    <pub-id pub-id-type="doi">10.1108/ijchm-09-2012-0174</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/ijchm-09-2012-0174">10.1108/ijchm-09-2012-0174</ext-link>
  </mixed-citation>
</ref>
<ref id="Hopkins">
  <label>18</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Hopkins, H</person-group>
    <year>1995</year>
    <article-title>. A challenge to managers: five ways to improve employee morale</article-title>
    <source>Executive Development</source>
    <volume>8</volume>
    <issue>7</issue>
    <fpage>26</fpage>
    Hopkins, H. (1995). A challenge to managers: five ways to improve employee morale. Executive Development, 8(7), 26–28. https://doi.org/10.1108/09533239510099129 
    <pub-id pub-id-type="doi">10.1108/09533239510099129</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/09533239510099129">10.1108/09533239510099129</ext-link>
  </mixed-citation>
</ref>
<ref id="Hughes">
  <label>19</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Hughes, J. C., &amp; Rog, E</person-group>
    <year>2008</year>
    <article-title>. Talent management</article-title>
    <source>International Journal of Contemporary Hospitality Management</source>
    <volume>20</volume>
    <issue>7</issue>
    <fpage>743</fpage>
    Hughes, J. C., &amp; Rog, E. (2008). Talent management. International Journal of Contemporary Hospitality Management, 20(7), 743–757. https://doi.org/10.1108/09596110810899086 
    <pub-id pub-id-type="doi">10.1108/09596110810899086</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/09596110810899086">10.1108/09596110810899086</ext-link>
  </mixed-citation>
</ref>
<ref id="Jacobs">
  <label>20</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Jacobs, M. A., Yu, W., &amp; Chavez, R</person-group>
    <year>2015</year>
    <article-title>. The effect of internal communication and employee satisfaction on supply chain integration</article-title>
    <source>International Journal of Production Economics</source>
    <page-range>roduction</page-range>
    Jacobs, M. A., Yu, W., &amp; Chavez, R. (2015). The effect of internal communication and employee satisfaction on supply chain integration. International Journal of Production Economics, 171, 60–70. https://doi.org/10.1016/j.ijpe.2015.10.015 
    <pub-id pub-id-type="doi">10.1016/j.ijpe.2015.10.015</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.ijpe.2015.10.015">10.1016/j.ijpe.2015.10.015</ext-link>
  </mixed-citation>
</ref>
<ref id="Jalalkamali">
  <label>21</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Jalalkamali, M., Ali, A. J., Hyun, S. S., &amp; Nikbin, D</person-group>
    <year>2016</year>
    <article-title>. Relationships between work values, communication satisfaction, and employee job performance</article-title>
    <source>Management Decision</source>
    <volume>54</volume>
    <issue>4</issue>
    <fpage>796</fpage>
    Jalalkamali, M., Ali, A. J., Hyun, S. S., &amp; Nikbin, D. (2016). Relationships between work values, communication satisfaction, and employee job performance. Management Decision, 54(4), 796–814. https://doi.org/10.1108/md-01-2015-0003 
    <pub-id pub-id-type="doi">10.1108/md-01-2015-0003</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/md-01-2015-0003">10.1108/md-01-2015-0003</ext-link>
  </mixed-citation>
</ref>
<ref id="Johnson">
  <label>22</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Johnson, J. S., Friend, S. B., &amp; Agrawal, A</person-group>
    <year>2016</year>
    <article-title>. Dimensions and contingent effects of variable compensation system changes</article-title>
    <source>Journal of Business Research</source>
    <volume>69</volume>
    <issue>8</issue>
    <fpage>2923</fpage>
    Johnson, J. S., Friend, S. B., &amp; Agrawal, A. (2016). Dimensions and contingent effects of variable compensation system changes. Journal of Business Research, 69(8), 2923–2930. https://doi.org/10.1016/j.jbusres.2015.12.061 
    <pub-id pub-id-type="doi">10.1016/j.jbusres.2015.12.061</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.jbusres.2015.12.061">10.1016/j.jbusres.2015.12.061</ext-link>
  </mixed-citation>
</ref>
<ref id="Jyoti">
  <label>23</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Jyoti, J., &amp; Sharma, P</person-group>
    <year>2017</year>
    <article-title>. Empirical investigation of a moderating and mediating variable in between mentoring and job performance: A structural model</article-title>
    <source>Journal of Work and Organizational Psychology</source>
    <volume>33</volume>
    <issue>1</issue>
    <fpage>55</fpage>
    Jyoti, J., &amp; Sharma, P. (2017). Empirical investigation of a moderating and mediating variable in between mentoring and job performance: A structural model. Journal of Work and Organizational Psychology, 33(1), 55–67. https://doi.org/10.1016/j.rpto.2017.01.002 
    <pub-id pub-id-type="doi">10.1016/j.rpto.2017.01.002</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.rpto.2017.01.002">10.1016/j.rpto.2017.01.002</ext-link>
  </mixed-citation>
</ref>
<ref id="Karatepe">
  <label>24</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Karatepe, O. M</person-group>
    <year>2011</year>
    <article-title>. Procedural Justice, Work Engagement, and Job Outcomes: Evidence from Nigeria</article-title>
    <source>Journal of Hospitality Marketing &amp; Management</source>
    <volume>20</volume>
    <issue>8</issue>
    <fpage>855</fpage>
    Karatepe, O. M. (2011). Procedural Justice, Work Engagement, and Job Outcomes: Evidence from Nigeria. Journal of Hospitality Marketing &amp; Management, 20(8), 855–878. https://doi.org/10.1080/19368623.2011.577688 
    <pub-id pub-id-type="doi">10.1080/19368623.2011.577688</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1080/19368623.2011.577688">10.1080/19368623.2011.577688</ext-link>
  </mixed-citation>
</ref>
<ref id="Kitsios">
  <label>27</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Kitsios, F., &amp; Kamariotou, M</person-group>
    <year>2021</year>
    <article-title>. Job satisfaction behind motivation: An empirical study in public health workers</article-title>
    <source>Heliyon</source>
    <volume>7</volume>
    <issue>4</issue>
    <fpage>06857</fpage>
    Kitsios, F., &amp; Kamariotou, M. (2021). Job satisfaction behind motivation: An empirical study in public health workers. Heliyon, 7(4), e06857. https://doi.org/10.1016/j.heliyon.2021.e06857 
    <pub-id pub-id-type="doi">10.1016/j.heliyon.2021.e06857</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.heliyon.2021.e06857">10.1016/j.heliyon.2021.e06857</ext-link>
  </mixed-citation>
</ref>
<ref id="Kude">
  <label>28</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Kude, T., Hoehle, H., &amp; Sykes, T. A</person-group>
    <year>2017</year>
    <article-title>. Big data breaches and customer compensation strategies</article-title>
    <source>International Journal of Operations &amp; Production Management</source>
    <volume>37</volume>
    <issue>1</issue>
    <fpage>56</fpage>
    Kude, T., Hoehle, H., &amp; Sykes, T. A. (2017). Big data breaches and customer compensation strategies. International Journal of Operations &amp; Production Management, 37(1), 56–74. https://doi.org/10.1108/ijopm-03-2015-0156 
    <pub-id pub-id-type="doi">10.1108/ijopm-03-2015-0156</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/ijopm-03-2015-0156">10.1108/ijopm-03-2015-0156</ext-link>
  </mixed-citation>
</ref>
<ref id="Kuhn">
  <label>29</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Kuhn, K. M</person-group>
    <year>2009</year>
    <article-title>. Compensation as a signal of organizational culture: the effects of advertising individual or collective incentives</article-title>
    <source>The International Journal of Human Resource Management</source>
    <volume>20</volume>
    <issue>7</issue>
    <fpage>1634</fpage>
    Kuhn, K. M. (2009). Compensation as a signal of organizational culture: the effects of advertising individual or collective incentives. The International Journal of Human Resource Management, 20(7), 1634–1648. https://doi.org/10.1080/09585190902985293 
    <pub-id pub-id-type="doi">10.1080/09585190902985293</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1080/09585190902985293">10.1080/09585190902985293</ext-link>
  </mixed-citation>
</ref>
<ref id="Kusluvan">
  <label>30</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Kusluvan, S., Kusluvan, Z., Ilhan, I., &amp; Buyruk, L</person-group>
    <year>2010</year>
    <article-title>. The human dimension</article-title>
    <source>Cornell Hospitality Quarterly</source>
    <volume>51</volume>
    <issue>2</issue>
    <fpage>171</fpage>
    Kusluvan, S., Kusluvan, Z., Ilhan, I., &amp; Buyruk, L. (2010). The human dimension. Cornell Hospitality Quarterly, 51(2), 171–214. https://doi.org/10.1177/1938965510362871 
    <pub-id pub-id-type="doi">10.1177/1938965510362871</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1177/1938965510362871">10.1177/1938965510362871</ext-link>
  </mixed-citation>
</ref>
<ref id="Larkin">
  <label>31</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Larkin, I., Pierce, L., &amp; Gino, F</person-group>
    <year>2012</year>
    <article-title>. The psychological costs of pay‐for‐performance: Implications for the strategic compensation of employees</article-title>
    <source>Strategic Management Journal</source>
    <volume>33</volume>
    <issue>10</issue>
    <fpage>1194</fpage>
    Larkin, I., Pierce, L., &amp; Gino, F. (2012). The psychological costs of pay‐for‐performance: Implications for the strategic compensation of employees. Strategic Management Journal, 33(10), 1194–1214. https://doi.org/10.1002/smj.1974 
    <pub-id pub-id-type="doi">10.1002/smj.1974</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1002/smj.1974">10.1002/smj.1974</ext-link>
  </mixed-citation>
</ref>
<ref id="Lee">
  <label>32</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Lee, J. S., Back, K. J., &amp; Chan, E. S. W</person-group>
    <year>2015</year>
    <article-title>. Quality of work life and job satisfaction among frontline hotel employees</article-title>
    <source>International Journal of Contemporary Hospitality Management</source>
    <volume>27</volume>
    <issue>5</issue>
    <fpage>768</fpage>
    Lee, J. S., Back, K. J., &amp; Chan, E. S. W. (2015). Quality of work life and job satisfaction among frontline hotel employees. International Journal of Contemporary Hospitality Management, 27(5), 768–789. https://doi.org/10.1108/ijchm-11-2013-0530 
    <pub-id pub-id-type="doi">10.1108/ijchm-11-2013-0530</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/ijchm-11-2013-0530">10.1108/ijchm-11-2013-0530</ext-link>
  </mixed-citation>
</ref>
<ref id="Li">
  <label>33</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Li, L., &amp; Roloff, M. E</person-group>
    <year>2007</year>
    <article-title>. Organizational culture and compensation systems</article-title>
    <source>International Journal of Organizational Analysis</source>
    <volume>15</volume>
    <issue>3</issue>
    <fpage>210</fpage>
    Li, L., &amp; Roloff, M. E. (2007). Organizational culture and compensation systems. International Journal of Organizational Analysis, 15(3), 210–230. https://doi.org/10.1108/19348830710880910 
    <pub-id pub-id-type="doi">10.1108/19348830710880910</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/19348830710880910">10.1108/19348830710880910</ext-link>
  </mixed-citation>
</ref>
<ref id="Luna">
  <label>34</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Luna‐Arocas, R., &amp; Camps, J</person-group>
    <year>2007</year>
    <article-title>. A model of high performance work practices and turnover intentions</article-title>
    <source>Personnel Review</source>
    <volume>37</volume>
    <issue>1</issue>
    <fpage>26</fpage>
    Luna‐Arocas, R., &amp; Camps, J. (2007). A model of high performance work practices and turnover intentions. Personnel Review, 37(1), 26–46. https://doi.org/10.1108/00483480810839950 
    <pub-id pub-id-type="doi">10.1108/00483480810839950</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/00483480810839950">10.1108/00483480810839950</ext-link>
  </mixed-citation>
</ref>
<ref id="ref-35">
  <label>35</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Müller, A., De Lange, A., Weigl, M., Oxfart, C., &amp; Van Der Heijden, B</person-group>
    <year>2013</year>
    <article-title>. Compensating losses in bridge employment? Examining relations between compensation strategies, health problems, and intention to remain at work</article-title>
    <source>Journal of Vocational Behavior</source>
    <volume>83</volume>
    <issue>1</issue>
    <fpage>68</fpage>
    Müller, A., De Lange, A., Weigl, M., Oxfart, C., &amp; Van Der Heijden, B. (2013). Compensating losses in bridge employment? Examining relations between compensation strategies, health problems, and intention to remain at work. Journal of Vocational Behavior, 83(1), 68–77. https://doi.org/10.1016/j.jvb.2013.03.002 
    <pub-id pub-id-type="doi">10.1016/j.jvb.2013.03.002</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.jvb.2013.03.002">10.1016/j.jvb.2013.03.002</ext-link>
  </mixed-citation>
</ref>
<ref id="Mustamil">
  <label>36</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Mustamil, N., Yazdi, A. M. T., Syeh, S. S., &amp; Ali, M. a. M</person-group>
    <year>2014</year>
    <article-title>. A Dimensional Analysis of the Relationship between Communication Satisfaction and Turnover Intention: The Mediating Role of Organizational Commitment</article-title>
    <source>International Journal of Business and Management</source>
    Mustamil, N., Yazdi, A. M. T., Syeh, S. S., &amp; Ali, M. a. M. (2014). A Dimensional Analysis of the Relationship between Communication Satisfaction and Turnover Intention: The Mediating Role of Organizational Commitment. International Journal of Business and Management, 9(9). https://doi.org/10.5539/ijbm.v9n9p75 
    <pub-id pub-id-type="doi">10.5539/ijbm.v9n9p75</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.5539/ijbm.v9n9p75">10.5539/ijbm.v9n9p75</ext-link>
  </mixed-citation>
</ref>
<ref id="Noh">
  <label>37</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Noh, M., Jang, H., &amp; Choi, B. J</person-group>
    <year>2019</year>
    <article-title>. Organisational justice, emotional exhaustion, and turnover intention among Korean IT professionals: moderating roles of job characteristics and social support</article-title>
    <source>International Journal of Technology Management</source>
    <page-range>rofessionals</page-range>
    Noh, M., Jang, H., &amp; Choi, B. J. (2019). Organisational justice, emotional exhaustion, and turnover intention among Korean IT professionals: moderating roles of job characteristics and social support. International Journal of Technology Management, 79(3/4), 322. https://doi.org/10.1504/ijtm.2019.099607 
    <pub-id pub-id-type="doi">10.1504/ijtm.2019.099607</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1504/ijtm.2019.099607">10.1504/ijtm.2019.099607</ext-link>
  </mixed-citation>
</ref>
<ref id="Paek">
  <label>38</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Paek, S., Schuckert, M., Kim, T. T., &amp; Lee, G</person-group>
    <year>2015</year>
    <article-title>. Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale</article-title>
    <source>International Journal of Hospitality Management</source>
    <page-range>aek</page-range>
    Paek, S., Schuckert, M., Kim, T. T., &amp; Lee, G. (2015). Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale. International Journal of Hospitality Management, 50, 9–26. https://doi.org/10.1016/j.ijhm.2015.07.001 
    <pub-id pub-id-type="doi">10.1016/j.ijhm.2015.07.001</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.ijhm.2015.07.001">10.1016/j.ijhm.2015.07.001</ext-link>
  </mixed-citation>
</ref>
<ref id="Selden">
  <label>39</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Selden, S. C., &amp; Sowa, J. E</person-group>
    <year>2015</year>
    <article-title>. Voluntary turnover in nonprofit human service organizations: The impact of high performance work practices</article-title>
    <source>Human Services Organizations Management Leadership &amp; Governance</source>
    <volume>39</volume>
    <issue>3</issue>
    <fpage>182</fpage>
    Selden, S. C., &amp; Sowa, J. E. (2015). Voluntary turnover in nonprofit human service organizations: The impact of high performance work practices. Human Services Organizations Management Leadership &amp; Governance, 39(3), 182–207. https://doi.org/10.1080/23303131.2015.1031416 
    <pub-id pub-id-type="doi">10.1080/23303131.2015.1031416</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1080/23303131.2015.1031416">10.1080/23303131.2015.1031416</ext-link>
  </mixed-citation>
</ref>
<ref id="Van">
  <label>40</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Van Herpen, M., Van Praag, M., &amp; Cools, K</person-group>
    <year>2005</year>
    <article-title>. The Effects of performance measurement and compensation on Motivation: an Empirical study</article-title>
    <source>De Economist</source>
    <volume>153</volume>
    <issue>3</issue>
    <fpage>303</fpage>
    Van Herpen, M., Van Praag, M., &amp; Cools, K. (2005). The Effects of performance measurement and compensation on Motivation: an Empirical study. De Economist, 153(3), 303–329. https://doi.org/10.1007/s10645-005-1990-z 
    <pub-id pub-id-type="doi">10.1007/s10645-005-1990-z</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1007/s10645-005-1990-z">10.1007/s10645-005-1990-z</ext-link>
  </mixed-citation>
</ref>
<ref id="Verma">
  <label>41</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Verma, B. K., &amp; Kesari, B</person-group>
    <year>2019</year>
    <article-title>. Does the morale impact on employee turnover intention? An empirical investigation in the Indian steel industry</article-title>
    <source>Global Business Review</source>
    <volume>21</volume>
    <issue>6</issue>
    <fpage>1466</fpage>
    Verma, B. K., &amp; Kesari, B. (2019). Does the morale impact on employee turnover intention? An empirical investigation in the Indian steel industry. Global Business Review, 21(6), 1466–1488. https://doi.org/10.1177/0972150919856957 
    <pub-id pub-id-type="doi">10.1177/0972150919856957</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1177/0972150919856957">10.1177/0972150919856957</ext-link>
  </mixed-citation>
</ref>
<ref id="Williams">
  <label>42</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Williams, L. J., &amp; Anderson, S. E</person-group>
    <year>1991</year>
    <article-title>. Job satisfaction and organizational commitment as predictors of organizational citizenship and In-Role behaviors</article-title>
    <source>Journal of Management</source>
    <volume>17</volume>
    <issue>3</issue>
    <fpage>601</fpage>
    Williams, L. J., &amp; Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and In-Role behaviors. Journal of Management, 17(3), 601–617. https://doi.org/10.1177/014920639101700305 
    <pub-id pub-id-type="doi">10.1177/014920639101700305</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1177/014920639101700305">10.1177/014920639101700305</ext-link>
  </mixed-citation>
</ref>
<ref id="Yavas">
  <label>43</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Yavas, U., Karatepe, O. M., &amp; Babakus, E</person-group>
    <year>2010</year>
    <article-title>. Relative efficacy of organizational support and personality traits in predicting service recovery and job performances: a study of frontline employees in Turkey</article-title>
    <source>Tourism Review</source>
    <volume>65</volume>
    <issue>3</issue>
    <fpage>70</fpage>
    Yavas, U., Karatepe, O. M., &amp; Babakus, E. (2010). Relative efficacy of organizational support and personality traits in predicting service recovery and job performances: a study of frontline employees in Turkey. Tourism Review, 65(3), 70–83. https://doi.org/10.1108/16605371011083530 
    <pub-id pub-id-type="doi">10.1108/16605371011083530</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1108/16605371011083530">10.1108/16605371011083530</ext-link>
  </mixed-citation>
</ref>
<ref id="Zacher">
  <label>44</label>
  <mixed-citation publication-type="journal">
    <person-group person-group-type="author">Zacher, H., Chan, F., Bakker, A. B., &amp; Demerouti, E</person-group>
    <year>2014</year>
    <article-title>. Selection, optimization, and compensation strategies: Interactive effects on daily work engagement</article-title>
    <source>Journal of Vocational Behavior</source>
    Zacher, H., Chan, F., Bakker, A. B., &amp; Demerouti, E. (2014). Selection, optimization, and compensation strategies: Interactive effects on daily work engagement. Journal of Vocational Behavior, 87, 101–107. https://doi.org/10.1016/j.jvb.2014.12.008 
    <pub-id pub-id-type="doi">10.1016/j.jvb.2014.12.008</pub-id>
    <ext-link ext-link-type="doi" xlink:href="https://doi.org/10.1016/j.jvb.2014.12.008">10.1016/j.jvb.2014.12.008</ext-link>
  </mixed-citation>
</ref>
</ref-list>
</back>
</article>